By default, Contact page have a ‘Text banner’ block and several ‘Question’ blocks.
You can follow the steps below to customize contact template:
Head to Admin > Online store >
From the theme editor area’s dropdown option menu, select
Pages > contact.
On the left hand side menu panel, after the page preview has loaded, you
will see a Page Section.
You can follow the steps below to create a contact page:
From your Shopify admin, go to Online Store >
Click Add page.
In the Title box, type a title for your contact page, such
as Contact us.
In the Content box, type any text that you want to appear
above the page top. You can leave this section blank.
In the Online store section, choose contact from the
Theme template drop-down menu.
|Choose a image
Text banner block
|Frequently asked questions.
|A list of questions and answers relating to order, shipping and refund.
Contact form block
|Leave it blank